. . . An outsourced live chat solution
Here is how it works:
We custom design a "Live help
now" button that will be placed on your site.
WebReps monitor your site, 7 day
a week, 24 hours a day.
We respond to chats and
interact with your visitors. Browsers love to interact with real
people. Their first impression is that you've made a tangible
investment to provide the best customer service. WebReps answer
questions, push pages, suggest/up sell products and most
importantly close sales. If there is an inquiry we cannot answer
we ask if the visitor would prefer a call back or email
response. We log their contact information and send you the full
transcript for follow-up.
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WebSupportLive Help Includes:
- 24 hour monitoring.
- Specially trained WebReps, who
will be working for you 24/7 365 at a fraction of the cost you
would expect to pay for in-house employees.
- Unlimited use of WebSupportLive's
graphic on your website.
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Satisfaction Guarantee
If you are not completely satisfied with our Live Chat service,
cancel within 30 days and receive a full refund. No fine print. No
contracts. Try it. Cancel the service after 30 days with no penalty.
Setup Fee is non-refundable. All prices are U.S. dollars.
Other options:
Chat Yourself - Have your own
Sales Team? We set your pre-existing staff up as Sales Reps so you can
answer your own chats. For more information check out our
BizCHAT Solution Suite.
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Pricing:
Fully Staffed Starting at $399.00 There are several
service packages available. Some factors that must be taken into
consideration are the volume of traffic, the complexity of your site,
and the level of service required. Each site is different and is treated
accordingly. Call Now (410 370 3708), Chat
Live or Contact us for a
surprisingly affordable custom price quote.
Most solutions can be implemented within 48 hours. |
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"e-tailers
that fail to utilize Web-enabled live customer service operations
could lose $3.2 billion in sales this holiday season. "
-- Datamonitor |
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